macOS notebook support

Genesis Field Notes Support

Genesis Field Notes is a local-first notebook for macOS designed for students, researchers, writers, and anyone who wants a quiet place to think. Your notes are the primary source of truth, with optional AI assistance available only when you choose to use it.

What Genesis Field Notes is

Genesis Field Notes is a notebook first, AI second. It is intended for writing, organizing, and connecting ideas in a local notebook that stays on your Mac.

Notebook data is stored locally at ~/Documents/Genesis Field Notes/. The app does not require an account, does not include advertising, and does not collect analytics or telemetry.

Typical uses

  • Taking and organizing notes.
  • Building connected pages and ideas.
  • Keeping research, evidence, and questions together.
  • Using optional AI to explore or summarize your own material.

Frequently asked questions

Where is my data stored?

On your Mac. The live notebook, snapshots, and backups are stored locally under ~/Documents/Genesis Field Notes/.

Do I need an account?

No. Genesis Field Notes is designed to work without user accounts or cloud sync.

Does the app work offline?

Yes. Core notebook features work offline. Optional AI features require an internet connection and your own API key.

How do AI features work?

AI is off by default. If you enable it, you provide your own OpenAI API key, which is stored in the macOS Keychain. AI requests run only when you explicitly trigger them. See the AI Transparency page for details.

How do I export my notes?

Use the export options in the app to save your workbook or individual pages. Auto-backups are also written to the Backups folder in your Genesis Field Notes directory.

Where is the privacy policy?

At genesisfieldnotes.com/privacy. It describes how the app and this website handle information.

How to report a bug

What to include

  • What you were trying to do.
  • What happened instead.
  • What you expected to happen.
  • Whether the issue happens every time or only sometimes.
  • Any screenshots, screen recordings, or copied error text.

Technical details that help

  • The app version number.
  • Your macOS version number.
  • Your Mac model, if it seems relevant.
  • The page, note, or feature where the problem happened.
  • Clear steps to reproduce the issue from a fresh start.

Example: “Genesis Field Notes 1.0.0 on macOS 15.5. I opened the notebook, clicked Page A, pasted text, pressed Tab, and the cursor jumped to the wrong line.”

Common troubleshooting steps

Try these first

  • Quit and relaunch the app.
  • Check that you are on the latest version.
  • Restart your Mac if the issue looks unusual or persistent.
  • Try the action in a new page or a different notebook.
  • See whether the issue happens with and without AI features enabled.

If the problem continues

  • Record the exact steps to reproduce it.
  • Include the app version and macOS version.
  • Tell support whether the issue affects one notebook or all notebooks.
  • Describe whether anything was imported, exported, or pasted just before the issue.

Contact support

Email support@genesisfieldnotes.com for bugs, feature requests, or questions.

Please include the app version, your macOS version, and steps to reproduce if you are reporting a problem.

Related pages: Privacy Policy · Security · Contact